Traditional answering services have been around for decades. But in 2025, AI receptionists do everything they do — and a whole lot more. Here’s the real comparison.
What a Traditional Answering Service Does
A traditional service answers calls, takes the caller’s name and number, and emails you the message. Cost: $100–$500/month. That’s it — no bookings, no FAQ answers, no follow-ups.
What an AI Receptionist Does
Izzy answers instantly with your business name, answers FAQs, books appointments, sends missed-call follow-up texts, logs every call, and delivers daily summaries — 24/7/365.
| Feature | Traditional | HelloBiz AI |
|---|---|---|
| Answers 24/7 | ✅ | ✅ |
| Books appointments | ❌ | ✅ |
| Answers FAQs | ❌ | ✅ |
| Follow-up texts | ❌ | ✅ |
| Starting price | $149–$500/mo | $196/mo |
See the difference for yourself — free for 14 days.